Output Desk Help Desk Software

Introduction

If you want to auto-login for an Operator/Contact in the Output Desk application in a browser using their API Access Key, follow the steps below:

1. Obtain the Login Token by utilizing the API Access Key.
2. Embed the Login Token in the URL of the Login page to enable the user to automatically log in to the browser.

Step 1: Generate an “login token” using a curl command:

Url: /api/getlogintoken
Method: GET

curl Example Requests

curl -k -X GET -H “Accesskey-od:{accesskey}” ‘{your domain url}/api/getlogintoken‘

Response:

{

“message”:”Success“,
“result”:”2CLMO8NkEChaFErf”

}

Step 2:

Now pass this login token and the operator’s email address generated by the token in your domain URL like this:
{domain url}/login?token={login token}&email={operator email address}.

Ex: http://localhost:8234/login?token=2CLMO8NkEChaFErf&email=raga@srimax.com

Step 3:

It will automatically redirect you to the OutputDesk tickets page.

**Note: The login token is valid for a one-time login only. For subsequent logins, you will need to generate a new login token using the curl command.